Contacts & Support
BehindTheRabbit is a company founded by Cristiano M. Gaston.
The name was inspired by a famous scene from the movie “Monty Python and the Holy Grail”.
The rabbit logos were designed by Francesco Gaston.
After payment, you will be redirected to a download page and will receive an e-mail with a download link. This link will expire after 120 hours (or 5 downloads), so don’t forget to keep a backup copy of your original file. If you don’t receive the e-mail in minutes, please check your anti-spam settings.
All sales are final.
Updates are free. They usually keep your file up-to-date with your Sandvox version and sometimes add new features. If an update is available, an e-mail will be sent to the buyer’s address (you can unsubscribe at any time from update e-mails). If you don’t receive your free download link, contact support to receive one.
Every Theme and Design is released “as-is” and no support whatsoever is guaranteed. Anyway, if you experience any problem with download, installation, customization or any other use of our designs feel free to contact me and I’ll do my best to help you. This applies both to paid and free themes.
I usually reply in no more than 1-2 working days. Languages supported are english and italian.
Support is suspended in August and between Dec 23rd and Jan 6th.
You can follow me on Twitter.
You can send an e-mail to the Rabbit using this form: