Contacts & Support

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BehindTheRabbit is a company founded by Cristiano M. Gaston. The name was inspired by a famous scene from the movie "Monty Python and the Holy Grail". The rabbit logos were designed by Francesco Gaston.

Contacts

You can send an e-mail to the Rabbit using this address: support@behindtherabbit.com

You can follow us on Twitter and Facebook.

Purchase

Purchase is handled by e-junkie and can be performed via PayPal. Moreover, you can use your credit card with no need to create a PayPal account.

After payment, you will be redirected to a download page and you will receive an e-mail with a download link.

Updates

Updates are free. They usually keep your file up-to-date with your Sandvox version and sometimes add new features. If an update is available, an e-mail will be sent to the buyer's address. If you don't receive your free download link, contact support to receive one.

Support

Every Theme and Design is released "as-is" and no support whatsoever is guaranteed. Anyway, if you experience any problem with download, installation, customization or any other use of our designs feel free to contact us and we'll do our best to help you. This applies both to paid and free themes.

We usually reply in no more than 1-2 working days. Languages supported are english and italian.